1. Introduction
SHARPCHAT ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use SHARPCHAT Games on sharpchatgames.com and mob.sharpchatgames.com (the "Service").
đ Your Privacy Matters
We collect only what we need to provide our Service. We never sell your personal data to third parties.
2. Information We Collect
2.1 Information You Provide
| Data Type | Purpose |
|---|---|
| Phone Number | Account registration, Mobile Money transactions |
| Name | Account identification, leaderboards |
| Email (optional) | Account recovery, notifications |
| Mobile Money Details | Processing withdrawals |
2.2 Automatically Collected Information
- Device Information: Device type, operating system, browser type
- Usage Data: Games played, scores, session duration
- IP Address: For security and fraud prevention
- Cookies: Session management and preferences
3. How We Use Your Information
We use collected information to:
- Provide and maintain our gaming Service
- Process transactions and withdrawals
- Send game notifications and updates
- Detect and prevent fraud and abuse
- Improve our games and user experience
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Payment Processors: Paystack for processing payments
- Mobile Money Providers: MTN, Telecel, AirtelTigo for withdrawals
- Messaging Platforms: WhatsApp, Telegram, Snapchat (only if you connected)
- Legal Authorities: When required by law or to protect rights
âšī¸ Third-Party Services
We use third-party services that have their own privacy policies. We encourage you to review the privacy policies of Paystack, WhatsApp, Telegram, and Snapchat.
5. Data Security
We implement security measures including:
- SSL/TLS encryption for all data transmission
- Secure password hashing
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data for:
- Account Data: As long as your account is active
- Transaction Records: 7 years (legal requirement)
- Game History: 2 years
- Inactive Accounts: Deleted after 2 years of inactivity
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@sharpchatgames.com
8. Children's Privacy
SHARPCHAT Games is not intended for users under 18 years of age. Age verification is inherently conducted through Mobile Money integration, as Ghana's telecommunications regulations require Mobile Money account holders to be 18+ with valid government-issued identification. We do not knowingly collect information from minors. If we discover we have collected data from someone under 18, we will delete it immediately.
9. Cookies and Tracking
We use cookies for:
- Essential Cookies: Required for the Service to function
- Session Cookies: Maintain your login state
- Preference Cookies: Remember your settings
You can disable cookies in your browser settings, but some features may not work properly.
10. International Data Transfers
Your data may be processed in countries other than Ghana. We ensure appropriate safeguards are in place for international transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Email: support@sharpchatgames.com
- Website: www.sharpchatgames.com